At Tinny Shoppy, we are committed to providing our customers with high-quality toys and a delightful shopping experience. We understand that occasionally, circumstances may arise where you may need to return a purchase. Please take a moment to review our refund policy:
- Refund Eligibility: We do not provide refunds for return orders. All sales are final. However, we are dedicated to ensuring customer satisfaction, and we are happy to address any concerns or issues you may have with your purchase.
- Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer service within [number of days, e.g., 7 days] of receiving your order. We will work swiftly to replace the item at no additional cost to you.
- Contacting Customer Service: If you have any questions or concerns about your purchase, please reach out to our customer service team at [customer service email] or [customer service phone number]. Our team is here to assist you and ensure that you have a positive experience with [Your Shop Name].
- Exchange Policy: While we do not offer refunds, we may consider exchanges on a case-by-case basis. Please contact our customer service team to discuss any potential exchanges.
- Cancellation Policy: Orders cannot be canceled once they have been processed. Please double-check your order before completing the purchase.
- Policy Updates: [Your Shop Name] reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.