Eligibility for Return

We gladly accept returns and size exchanges for in-stock items that meet the following requirements:

• The product is in brand-new condition, unwashed, and unworn.
• All original tags, labels, and packaging are intact.
• No stains, pet hair, perfume, or signs of wear are present.
• A valid proof of purchase (order number, receipt, or confirmation email) is provided.

All return requests must be initiated within 30 calendar days from the date of delivery. Requests made after this period may not be eligible.

How to Initiate a Return or Exchange

To request a return or exchange, please email our customer support at support@tinnyshoppy.com with the following details:

• Your full name and order number.
• The item(s) you wish to return or exchange.
• The reason for return or exchange (e.g., wrong size, defect, etc.).
• Clear photos of the item in its current condition.

Once your request is received, our team will review it and reply within 72 hours with next steps and a return address if approved.

Return Shipping Responsibility

Customers are responsible for the cost of return shipping, except in cases where the item arrived damaged, is defective, or was sent incorrectly (for example, the wrong size, color, or product). In such situations, we will cover all return shipping expenses.

Exchanges

We gladly offer size or item exchanges for eligible in-stock products when available. Please note that exchanges depend on stock availability at the time of processing.

• Wrong size or color received.
• Product arrived damaged or defective.
• Item exchange approved by our support team.

If your preferred replacement is unavailable, you may choose to receive store credit or a refund instead.